Parts & Service
Support
Our service team would be happy to help you with door installation, troubleshooting, parts, and service. If you would like any upgrade options for your door like our Electric Auto-lock, Insulation Package, or the Remote Opener Package, you are in the right place.
DOOR SUPPORT
If you need door support anytime Monday – Friday, 8a.m. – 5p.m. CST, please contact us through the number above. For non-emergent issues, fill out the short service request form and our team will get back to you within 2 business days.
AFTER HOURS SUPPORT
If you need after hours door support (Anytime outside Monday – Friday, 8a.m. – 5p.m. CST), please contact us through the number above. For non-emergent issues, fill out the short service request form and our team will get back to you within 2 business days.
Fill out our service request form and receive feedback in no less than 48 working hours.
Installation & Troubleshooting Video Library
We compiled some of our most common parts and service questions and concerns into a video library for your reference. If you feel comfortable tackling door installation, maintenance, and service yourself, click on one of the titles below to request a private link to view.
Manually Operating the Electric Auto-lock
Downloadable Resources
Find relevant door drawings and manuals for download below.