Diamond Doors Inc. Limited Warranty
Built with quality and longevity in mind, you can trust that our doors will provide your customers with an exceptional bifold door experience. Diamond Doors confidently offers a comprehensive warranty on our bifold doors, including a two year manufacturing warranty on the door system, a ten year warranty on lift cables, and a lifetime warranty on hinge bushings.
Learn more about our door warranty below and download our official warranty page for easy reference should you need it in the future.
WARRANTY OVERVIEW
Diamond Doors provides warranty for the door on the following conditions. Where there is a discrepancy in this overview and the official warranty page, the official warranty page will apply. Please refer to the official warranty page for a complete list of the conditions of the warranty.
- The door frame and system will be free of manufacturing defects in material and workmanship for a period of two years.
- The door will not warp, crack, or buckle under normal intended use as a door.
- This warranty is void if any modifications are made to the door system unless approved in writing by an authorized Diamond Doors agent.
- This warranty is void if the door is used for any other purpose than its intended use as a door.
- This warranty applies only to doors that have been properly installed.
- The warranty excludes damages to the door after delivery by Diamond Doors, problems due to misuse and failure to maintain the door as outlined in the owners manual, and problems due to improper power supply.
Questions about Warranty?
Our service team would be happy to help you with door installation, troubleshooting, parts, and service. If you have questions regarding our door warranty, or would like to make a warranty claim, you’re in the right place.
DOOR SUPPORT
If you need door support anytime Monday – Friday, 8a.m. – 5p.m. CST, please contact us through the number above. For non-emergent issues, fill out the short service request form and our team will get back to you within 2 business days.
AFTER HOURS SUPPORT
If you need after hours door support (Anytime outside Monday – Friday, 8a.m. – 5p.m. CST), please contact us through the number above. For non-emergent issues, fill out the short service request form and our team will get back to you within 2 business days.
Fill out our service request form and receive feedback in no less than 48 working hours.